Policies Shipping and Handling We make every attempt to ship your order as soon as we receive it. Most orders are shipped within 6 hours. We offer the following shipping methods: Standard UPS Ground (Free For Our Online Customers) UPS Second Day UPS Overnite Fed Ex Customer Account ReturnsWe aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right.